Booking & Payment Policy

At Zenith Egypt, we believe every great journey begins with a smooth, transparent, and worry-free booking experience. Whether you are planning a day tour, a multi-day Egypt holiday package, or an unforgettable Nile cruise, our team is committed to making your travel arrangements simple and convenient.

This policy explains how bookings are made, confirmed, and paid for when arranging your travel experience with Zenith Egypt.

1. How to Make a Booking

Booking your Egypt experience with Zenith Egypt is simple.

You can submit a booking request through our website, contact us directly via WhatsApp, or reach our team through our available communication channels.

To help us arrange your trip, please provide:

• Your preferred tour, package, or Nile cruise.
• Your intended travel dates.
• The total number of travelers.
• Your preferred accommodation or cruise category, if applicable.
• Any special requests or additional requirements.

Once we receive your request, our team will check availability and provide you with the relevant details, pricing, and payment arrangements.

Please note that submitting a booking request does not automatically guarantee a reservation.

2. Booking Confirmation

After reviewing your travel requirements and checking availability, Zenith Egypt will provide a booking quotation outlining the details of your selected experience.

Your booking quotation may include:

• Tour or package details and itinerary.
• Travel dates and duration.
• Number of participants.
• Included and excluded services.
• Total booking price and applicable currency.
• Required deposit amount.
• Remaining balance and payment deadline.
• Additional arrangements, where applicable.

Please review all booking details carefully before proceeding.

Your reservation will be considered confirmed once the required deposit or agreed payment has been received and confirmation has been issued by our team.

3. Accepted Payment Methods

Zenith Egypt offers several payment options to make the booking process convenient for international travelers.

Depending on your booking and the agreed arrangements, available payment methods may include:

• Online Payments: Payment through an approved online payment provider.
• Bank Transfers: Bank transfer arrangements provided by our team.
• Cash Payments: Cash payments where agreed and available.
• Other Payment Methods: Alternative payment arrangements confirmed directly with our team.

The available payment methods will be communicated during the booking process.

Any applicable transaction fees, currency conversion charges, or additional payment costs will be communicated where relevant.

For your security, never share your full card details or security codes through ordinary email or messaging channels.

4. Deposits & Payment Schedule

At Zenith Egypt, deposit requirements are flexible and may vary depending on the type of experience, travel dates, availability, and arrangements with our service providers.

A deposit or advance payment may be required to secure your reservation.

Day Tours

Deposit requirements depend on the selected activity, availability, and booking conditions. Some tours may require an advance payment, while others may have different agreed payment arrangements.

Multi-Day Egypt Tour Packages

For packages ranging from 3 to 14 days, an advance deposit may be required to secure accommodation, transportation, guides, and other travel arrangements.

Nile Cruises

Nile cruise reservations may require an advance deposit to secure cabin availability and the selected cruise category. Deposit requirements and deadlines may vary according to the cruise operator and travel date.

Remaining Balance

Unless otherwise specified in your booking confirmation, the remaining balance is payable upon your arrival in Egypt, according to the payment arrangements agreed upon with our team.

Your exact deposit amount, remaining balance, accepted payment methods, and payment instructions will always be communicated before your reservation is confirmed.

5. Prices & Currency

Zenith Egypt provides quotations in different currencies to accommodate international travelers.

Depending on your booking and the requested currency, prices may be quoted in USD, EUR, GBP, or another agreed currency.

All prices are based on the specific itinerary, travel dates, number of participants, and services selected.

Your quotation will clearly outline the services included in your booking.

Depending on your selected experience, inclusions may cover:

• Private or shared transportation.
• Professional tour guide services.
• Hotel accommodation or Nile cruise cabin.
• Meals, where specified.
• Sightseeing activities and excursions.
• Airport or hotel transfers, where specified.

Any services or expenses not explicitly listed as included in your quotation should be considered excluded.

Please review your booking confirmation carefully to understand exactly what is covered.

6. Changes to Your Booking

If you need to modify any part of your reservation, please contact Zenith Egypt as soon as possible.

We will do our best to accommodate reasonable requests, including:

• Changing your travel dates.
• Adjusting the number of travelers.
• Modifying your itinerary.
• Requesting additional services.
• Changing accommodation or cruise preferences.

All changes are subject to availability and confirmation.

Depending on the requested changes and third-party supplier conditions, additional charges or price adjustments may apply.

7. Cancellation & Refunds

We understand that travel plans can sometimes change.

If you need to cancel your reservation, please contact Zenith Egypt through our official communication channels.

Cancellation charges, refund eligibility, and applicable deadlines depend on the type of booking, the services reserved, and the cancellation conditions communicated at the time of confirmation.

For complete information, please refer to our Cancellation & Refund Policy.

We recommend reviewing the cancellation terms carefully before making a payment.

8. Special Requests & Travel Requirements

We want every guest to enjoy a comfortable and well-organized experience.

Please inform us during the booking process if you have any special requirements, including:

• Dietary preferences or food allergies.
• Mobility or accessibility requirements.
• Special occasions or celebrations.
• Room or cabin preferences.
• Other arrangements that may affect your experience.

We will do our best to accommodate your requests, subject to availability and the capabilities of the relevant service providers.

Travelers are responsible for ensuring they have valid passports, visas, and any other documents required for their journey.

9. Booking Communication & Customer Support

Our team is available to assist you throughout the booking process.

Whether you need clarification about your itinerary, payment arrangements, availability, or upcoming trip, you can contact us through the communication details provided on our website.

We recommend keeping your booking confirmation and payment receipts for future reference.

10. Policy Updates

Zenith Egypt reserves the right to update or revise this Booking & Payment Policy when necessary.

The latest version will always be published on this page.

Any updated policy will not automatically override specific booking conditions already agreed upon and confirmed for existing reservations, subject to applicable agreements and laws.

Start Planning Your Egypt Journey

From the timeless wonders of ancient Egypt to the peaceful waters of the Nile, Zenith Egypt is here to help you discover the best of Egypt through thoughtfully arranged tours, personalized holiday packages, and memorable cruising experiences.

Have questions about your reservation or payment?

Contact Zenith Egypt and let our team help you plan your Egyptian adventure with confidence.

Website: ZenithEgypt.com

Email: booking@zenithegypt.com

WhatsApp: +201130732646